FREEDOM TO TRAVEL Renewable energy public charging stations for electric cars
When you charge your car at Neogy stations, you can be sure that you are using renewable energy - energy produced without CO2 emissions at the hydroelectric plants of Trentino-Alto Adige. Furthermore, thanks to our interoperability agreements in Italy and Europe, as our customer you’ll have access to thousands of charging options.
Topping up at our charging network is easy!
If you are a Neogy customer, have a Neogy prepaid card or are a customer of an operator that has joined the roaming option on our network, you can charge your electric car at our stations using the app or your rfid card. If not, you can easily use the Neogy stations through the direct payment system by credit card or paypal.
Follow our step-by-step instructions for hassle-free charging!
How to charge
With app
- Select the column and socket you want to use in the app
- Plug the cable into your car (for Quick stations: first plug the connector in on the car side and then on the column side)
- Start charging in the app by clicking on the start arrow
- Check on the display that charging is in progress and check that the LED light on the station is blue
- To finish the charging session, select the column and the socket in the app, then finish charging
- Unplug the cable (for Quick stations: column side first and then car side)
With an rfid card
- Start charging by placing your rfid card on the station reader
- Plug the cable into your car (for Quick stations: first plug the connector in on the car side and then on the column side)
- Check on the display that charging is in progress and check that the LED light on the station is blue
- To finish the charging session, place your rfid card on the reader again, thus finishing charging
- Unplug the cable (for Quick stations: column side first and then car side)
With direct payment
- Scan the qrcode on the station and set the charging information
- Plug the cable into your car (for Quick stations: first plug the connector in on the car side and then on the column side)
- Start charging from your smartphone by clicking the arrow
- Check on the display that charging is in progress and check that the LED light on the station is blue
- Wait for the set charge to finish or follow the instructions on your email to finish charging
- Unplug the cable (for Quick stations: column side first and then car side)
Staying at charging stations after charging
If a vehicle is connected to a charging point for more than 60 minutes after the end of charging, Neogy will apply the following penalties for each minute after the sixtieth: for alternating current (AC) stations with a maximum power of 22 kW €0.08/min (penalty applied every day from 7 a.m. to 11 p.m.); for alternating current (AC) stations with a maximum power of 43 kW and all direct current (DC) stations €0.15/min (penalty applied 24 hours a day).
